Every organisation is comprised of business systems containing individual processes, and every process is comprised of a series of tasks or activities.
For businesses to deliver a quality product or provide a wanted service, they must utilise effective business processes. When a company’s processes are effective and efficient, positive things occur. First, the company operates through lower costs. Second, the company performs at a higher competitive level. Finally, the company improves its bottom line.
In cases where business processes are deficient, the company usually suffers from high overhead costs and lower revenues. To avoid financial setbacks and losses from these deficiencies, the company should systematically analyse its business processes and implement performance improvements.